Behind the Scenes with Erin Rinner

Can you describe what your role is at SVA Software, Inc. and what it entails?

Erin Rinner: The role of client representative is new to me actually – I spent the last 25 years as a mainframe technical advocate – assisting mainframe clients modernize and maintain their z environment. 

I spent a lot of time in data centers in the wee hours making sure a processor upgrade went smoothly.  As a client representative for SVA Software - my focus is different – but my goal is the same. I want to help mainframe users keep their environments up and running efficiently and cost-effectively.

What's the most exciting project you've worked on as a Senior Client Representative?

Erin Rinner:  It is exciting to be on the software side of things! As a hardware engineer my favorite joke to tell was ‘how many systems programmers does it take to change a light bulb’. 

But seriously -  the most exciting part so far is getting to share what SVA software (zWR) and services can do.  Before joining I saw first hand what a huge difference an engagement with SVA Software made in terms of availability of resources and cost control.

We’ve heard you are playing the piano! What’s your favorite piece you’ve learned so far? 

Erin Rinner: I’m only 6 months into it but it is so fun! 

My favorite pieces so far have been the theme song to Game of Thrones (so dramatic!) and Clocks by Coldplay.

What's the most adventurous thing you've ever done?

Erin Rinner:  In my previous role - I traveled the country visiting various client data centers - so I went everywhere from LA to North Dakota – and I tried to sample a little of the local tourism wherever I went!

Some of my favorites were Mammoth Cave,  Big Sur and Joshua Tree.  Some of the adventures ended up being ‘never again’ – like the unfortunate time I decided to tour the inside of the St Louis arch- but the memories good and bad are priceless..

What’s your hobby outside of SVA Software, Inc.?

Erin Rinner: Ooh - my favorite thing is to talk about my hobby! I am an artist, I play with all sorts of different mediums, but mostly epoxy resin. 

I create art and decorative items out of vintage pieces. Right now I’m working on a sculpture/light installation piece using an old Jeep Wrangler grill.